Data Processors and Third-Party Cookie Providers

Processor
Sub-processor

Customer relationship management (CRM)

Salesforce

Name, business email address, title, and non-personal organization information

Processor
Sub-processor
Third-Party Cookie Provider

Chat widget for customer support

Intercom.io

Email address, an internal user ID, browser information, and IP address

Processor
Sub-processor

Cloud storage

Amazon Web Services (AWS)

Name, title, email address, IP address, organization name, and data users enter into our application (if applicable).

Processor
Sub-processor

Newsletter Communications

Mailchimp

Email address, name, and how user’s have engaged with the newsletter such as number of times the newsletter was opened, how many times a link within the newsletter was clicked, and if/when an unsubscribe occurs (if applicable).

Processor
Sub-processor

Transactional Communications (in other words, automated emails that are related to user activity within our products)

Transactional email (fka Mandrill)

Email address, name, and internal user ID.

Processor
Sub-processor

Internal Communications (Chat)

Slack

Email address, chat widget query text, and non-personal login data like a timestamp.

Processor
Sub-processor

Email Communications

Front

Email address, name, and email content

Processor
Sub-processor

Data management

Airtable

Name, email address, and data user’s enter into our application for support requests (title and organization name).

Processor
Sub-processor

Data management

Google Workspace

Customer information provided in support of a contract, such as documents customers provide to HumanFirst.

Processor
Sub-processor

Data management

Notion

Email address, name, and other information in support of a contract, such as documents or call notes.

Processor
Sub-processor

Site error monitoring

Rollbar

Email address, internal user ID, non-personally identifiable device information, as well as any other information shared in the context of reporting or tracking an error user’s experience using our site.

Third-Party Cookie Provider

Web analysis service

Google Analytics

Which website a data subject has come to a website from (known as “referrers”) and which subpages of the website were accessed or how often and for which period of time a subpage was viewed. For more information on the privacy practices of Google, and to learn how to control the information they collect, visit this page on the Google website.

Third-Party Cookie Provider

Web analysis service

Google Tag Manager

Which website a data subject has come to a website from (known as “referrers”) and activities users perform while on our site that we’ve tagged (“events”).

Processor
Sub-processor
Third-Party Cookie Provider

Product analysis service (this information helps us better understand how visitors are using our site, problem areas of our site, and which parts seem to work the best)

Heap

Email address and IP address, as well as non-personal information such as browser information.

Processor
Sub-processor
Third-Party Cookie Provider

Product analysis service (usage information about our product so we can better understand how to improve our user experience)

LogRocket

Email address and IP address, as well as non-personal information such as browser information.

Processor
Sub-processor

To enable the ability to SSO into the Atlas platform

WorkOS

Email address and name.

Processor
Sub-processor
Third-Party Cookie Provider

Voluntary feedback surveys

Survey Monkey

Email address and IP address, as well as non-personal information such as browser information.

Processor
Sub-processor

Voluntary badges

Credly

Email address and name.

Processor
Sub-processor

Log Aggregation

DataDog

Email address and IP address.